The issue with inbound/outbound calls experienced by some users has been fully resolved. All services are now operating normally.
We appreciate your patience while our team worked to address and resolve the problem.
Posted Mar 03, 2026 - 15:08 UTC
Monitoring
A fix has been successfully deployed to resolve the inbound/outbound call issues. We're currently monitoring the platform closely to ensure stability. If you experience any further delays or issues with inbound/outbound calls, please reach out to our support team. A final update will follow, once the issue is fully confirmed as resolved.
Posted Mar 03, 2026 - 14:53 UTC
Investigating
We're currently investigating the issue with inbound calls not ringing as well as audio issues with some outbound calls reported by some users. Our team is working to identify the root cause and restore normal operation as soon as possible.
Posted Mar 03, 2026 - 14:25 UTC
This incident affected: Calls (Webphone, Mobile App, Desktop App (Win), Desktop App (Mac), Deskphones & Softphones).