Delays in Real-Time Event Display

Incident Report for MightyCall

Resolved

The issue affecting the delays in the display of real-time events in the Agent Workspace has been fully resolved. All events are now displayed normally.

Thank you for your patience while we have been working to address this incident.
Posted Jun 04, 2025 - 22:06 UTC

Monitoring

A fix has been implemented to address the delays in the display of real-time events in the Agent Workspace. We're currently monitoring the results to ensure everything is working as expected.

We'll continue to keep an eye on the performance and will share another update shortly. Thanks for bearing with us.
Posted Jun 04, 2025 - 21:38 UTC

Identified

Some users may be experiencing delays in the display of real-time events in the Agent Workspace. Our team has identified the issue and working to restore full functionality as quickly as possible.

We'll provide updates as soon as more information is available. Thank you for your patience.
Posted Jun 04, 2025 - 20:15 UTC
This incident affected: Front-End (Web Panel).