Inbound/Outbound Call Issues

Incident Report for MightyCall

Resolved

This incident has been resolved.

Posted Nov 13, 2024 - 22:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 22:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2024 - 22:07 UTC

Update

We are continuing to investigate this issue.

Posted Nov 13, 2024 - 21:43 UTC

Update

We are continuing to investigate this issue.

Posted Nov 13, 2024 - 21:21 UTC

Investigating

We're currently investigating the issue with inbound & outbound calls. The issue has been escalated to the upstream carrier, we're working together to resolve it as soon as possible.

Posted Nov 13, 2024 - 21:20 UTC

This incident affected: Calls (Webphone, MobileApp, Deskphone).